Return Policy

At TRUSTY&TRENDY, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right.

We accept returns within 30 days of delivery for items that are unused, unworn, and in their original packaging. To initiate a return, please contact our customer service team with your order number and reason for return. Once approved, we’ll guide you through the process step by step.

Please note:

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• Refunds are processed within 5–10 business days after inspection.

• Certain products such as intimate wear or customized items are non-returnable for hygiene or personalization reasons.

Our goal is to ensure every customer shops with confidence. For any questions, reach out to our support team — we’re always happy to assist.